I. Full Factory Warranty System

All vehicles we export are covered by the official full factory warranty provided by vehicle manufacturers.

All warranty standards, repair procedures and judgment rules are uniformly formulated and implemented by vehicle manufacturers.

As an authorized channel partner, our responsibilities include:

• Assisting customers in connecting with the official after-sales system of manufacturers
• Helping customers contact authorized service outlets
• Supporting full-process communication for fault resolution

II. Full Vehicle Warranty Coverage

Under normal operating conditions, vehicles are entitled to full factory warranty covering the following core assemblies:

• Engine
• Transmission
• Drive system
• Brake system
• Core chassis components

The general warranty term is 6 years or 150,000 kilometers (subject to official manufacturer standards).

III. Body & Electronic System Warranty

This warranty covers vehicle electronic systems and body-related components:

• ECU vehicle control unit
• Central control & infotainment system
• On-board electrical circuit system
• Suspension & shock absorber system
• Body electronic modules

The general warranty term is 6 years (subject to official manufacturer standards).

IV. Power Battery Warranty (New Energy Vehicles)

Power batteries enjoy a special dedicated factory warranty. Under conditions of normal use, regular maintenance, no refitting and no accident damage, the following battery faults are eligible for factory inspection, repair or replacement:

• Abnormal battery capacity degradation
• Battery cell failure
• Malfunctions of the battery management system

The general warranty term is 8 years (subject to official manufacturer standards).

V. Warranty Eligibility Explanation

The warranty service applies to vehicles for ordinary civilian private use. The warranty shall NOT apply to the following scenarios:

• Commercial operation vehicles
• Modified vehicles
• Accident-damaged or water-soaked vehicles
• Man-made damage
• Vehicles without maintenance performed as required

VI. After-sales Support Services

We offer comprehensive after-sales assistance to ensure efficient fault resolution:

• Receiving feedback on vehicle faults
• Assisting with document sorting and submission
• Supporting communication and coordination with manufacturer after-sales departments
• Providing basic technical consultation

VII. Important Notice

All vehicle warranty services are executed by vehicle manufacturers and their authorized service networks, featuring globally unified standards and traceable records. We provide auxiliary coordination based on the official factory warranty system to guarantee efficient handling of all customers’ after-sales issues.